Overall Experience Reviews For Sport Clips Haircuts of Madison Promenade

1 rating

My friend and I walked in at 6:30 with two people waiting in front of us. Immediately, the two stylists stated the wait would be 1:30 and that they close at 8. They were very adamant about not taking on new customers. We basically felt pushed out of the store and unwanted. We have been going to sports clips for years and have never experienced this. Being in the hospitality management for ten years, I would never want my guests/customers feel this unwanted.

1 rating

We’ve left a glowing review before, and my son loves Sharlene but we’ve checked in online and the online service doesn’t seem to be legit. I know it’s not an appointment, but when you’re told you can check in online to cut down on the wait time. So we check in online wait time is given, what time you should arrive is given and you show up early but still somehow end up waiting nearly an hour PAST what you should have... frustrating. We don’t have a sports clip in our town so we drive 40 minutes just to this location. Just wish this feature was more accurate.

1 rating

Tried logging in online expecting to be able to select stylist, but never saw that option. Looked like I had logged in, but even I got to the store I was not. Then logged in at the store. At first it said 35 minute wait for my selected stylist, then a few minutes it jumped to 55 minutes. What happened. It was about 1230 on a Saturday. What dud I miss when online so I can select my stylist? Why dud the time double after signing in at the store? Thanks

Rated 1.0 out of 5.0 based on 3 Client reviews

1
Trace H. | August 10, 2018 Overall Experience

"My friend and I walked in at 6:30 with two people waiting in front of us. Immediately, the two styli"

1
Melissa L. | August 6, 2018 Overall Experience

"We’ve left a glowing review before, and my son loves Sharlene but we’ve checked in online and the on"

1
Bill M. | April 7, 2018 Overall Experience

"Tried logging in online expecting to be able to select stylist, but never saw that option. Looked l"